All our customers automatically receive a review/feedback email to fill out on
their return from holiday.
As a result, we are able to provide access to authentic, credible and current hotel reviews.
This resource allows
you to select the hotel best suited to your needs. We also check the reviews and use them for quality control
purposes.
Holiday Inn City Centre hotel Birmingham
Recommended by 86% of Customers
Hotels are rated on a scale of 1 to 5
( 1 is Poor and 5 is Excellent )Show Details
Traveller from Galway stayed in February,2011
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Traveller from newport stayed in December,2010
Comment
Very noisey throughout the whole night, taxis beeping and people shouting outside kept us and others staying at hoetl awake until 4am.
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Traveller from Milton Keynes stayed in January,2010
Comment
Great for Train station and City Centre, will use again
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Traveller from London stayed in October,2009
Comment
pleasant stay. possibly the hotel could have a local city map.
Top Tip
With back to the hotel always when you turn left keep on left.
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Traveller from Dublin stayed in June,2009
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Traveller from Derby stayed in April,2009
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Traveller from london stayed in March,2009
Comment
I was extremely upset by the way we were treated at the hotel. the room was not tidy, the sheets needed changing and the towels were dirty. We were being given smoking rooms (even though not requested), untidy and smelly. Then being constantly interupted by housekeeping in the morning yet when ice or food was requested no one was available. Staff were rude when in the restaurant and when requesting a taxi or housekeeping we were greeted with disdaint. Very close to all amenities that was the best bit. Staff was rude, room was atttrocious and was not the preferences we asked for when booking. Were treated so badly and food was terrible. Will not go back to that hotel.
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Traveller from Manchester stayed in March,2009
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Traveller from Oxford stayed in January,2009
Comment
Room compact but exceptionally clean, comfortable and well-provisioned. Flat screen TV appreciated. Breakfast very good. Central location near station, shops and restaurants is excellent. Suggest Holiday Inn shorten and simplify their own feedback form to encourage responses!
Top Tip
See above
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Traveller from Worcestershire stayed in December,2008
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